Why do you trust us?
Because our team can dance the Macarena with their eyes closed.
Last updated: September 16, 2024 13:14
Do you accept group or retail pledges?
We have learned from experience that logistically it is very hard for us to handle group pledges. For this campaign, we are not accepting them, only 1 copy per single pledge. Retail stores will have access to the base game during the retail launch of the title through our partners in each country. If you are interested in localization, reach out to us: [email protected]
Last updated: September 16, 2024 13:14
Can I choose my language?
No! Because all these languages are already included in the game: English, French, German, Italian, Spanish. wink kiss
Last updated: September 16, 2024 13:14
What is the card size for Trust Me?
Is 61mm x 112mm (2.4x4.4 inches), trust us.
Last updated: September 16, 2024 13:14
How can I buy additional items?
We love you for looking at this question ♥
We will be offering several add-ons like previous deluxe editions, collector’s and limited items, and special bundles in our pledge manager: The Thundergryph Bazaar (powered by Backerkit) accessible to all backers that pledge as low as 1€ in this campaign.
We are not accepting add-ons during the campaign to keep everything simple.
Last updated: September 16, 2024 13:14
Is the Thundergryph Bazaar your pledge manager?
The Bazaar is an incredible place! and also the way we call our pledge manager.
In the Bazaar, you will be able to do the following: 1) Pay for the shipping cost of your pledge, if you haven’t already; 2) Access to a limited quantity of our past Deluxe editions; 3) Access to a selection of released retail titles, including the different promos for each game; 4) Upgrade your pledge or add any additional items; 5) Choose your address for shipping and update it anytime before fulfillment.
Last updated: September 17, 2024 00:45
What are achievements?
Achievements are a fun and interactive way to engage with you throughout the campaign. This time, they take the place of traditional stretch goals, offering a smoother and faster fulfillment process.
Achievements can be earned by anyone who participates, with some limited to the first few who manage to claim them.
Last updated: September 16, 2024 13:14
Express shipping?
Crowdfunding is essential for bringing our games to life. We are grateful for the support you have shown us in each of our campaigns over the years. This time we are doing things differently, we’ve designed a new type of campaign where we take on our shoulders a big part of the risk by manufacturing copies in advance accelerating our process. This approach reinforces our commitment and ensures that the first 6000 backers (4’000 for Trust Me only and 2’000 for Made in Wonderland Bundle) will receive their games very quickly (3 months) and the rest shortly after.
Last updated: September 17, 2024 00:45
What is BackerKit?
BackerKit is a service that crowdfunded project creators use to keep track of hundreds to tens of thousands of backers—from shipping details, pledge levels, preferences and quantities, whether they have paid or had their card declined, special notes, and everything in between!
The BackerKit software and support team is independent from the campaign’s project team—BackerKit does not handle the actual reward shipping. For more information about the preparation or delivery status of your rewards, please check the project's updates page.
How does BackerKit work?
After the campaign ends, the project creator will send you an email with a unique link to your survey. You can check out a walkthrough of the process here.
I never received my invitation. How do I complete the survey?
The most common reasons for not receiving a survey email is that you may be checking an email inbox different from the email address you used to sign up with Kickstarter, Indiegogo or Tilt Pro account, or it may be caught in your spam filter.
Confirm that the email address you are searching matches the email address tied to your Kickstarter, Indiegogo, or Tilt Pro account. If that doesn’t work, then try checking your spam, junk or promotions folders. You can also search for "backerkit” in your inbox.
To resend the survey to yourself, visit the project page and input the email address associated with your Kickstarter, Indiegogo or Tilt Pro account.
How do I update my shipping address?
BackerKit allows you to update your shipping address until the shipping addresses are locked by the project creator. To update your address, go back to your BackerKit survey by inputting your email here.
When will my order be shipped, charged or locked?
That is handled directly by the project creator. BackerKit functions independently of the project itself, so we do not have control of their physical shipping timeline. If you want to check on the project’s status, we recommend reading over the project's updates page.
I completed the survey, but haven't received my rewards yet. When will they arrive?
As BackerKit does not actually handle any rewards or shipping, the best way to stay updated on the shipping timeline would be to check out the project's updates page.